Február 25-én

rendkívüli félfogadás az adóhivatalnál.

Tájékoztatjuk tisztelt ügyfeleinket, hogy a Nemzeti Adó- és Vámhivatal Észak-budapesti, Kelet-budapesti, Dél-budapesti és Pest Megyei Adóigazgatósága az egyes bevallások benyújtásának megkönnyítése érdekében 2011. február 25-én (bevallási határnapon) rendkívüli nyitva tartással áll az adózók rendelkezésére.

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°C

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Magyarországon a mobilszolgáltatók több mint száz különböző tarifacsomagot kínálnak ügyfeleik számára. A fogyasztók viszonylagos rugalmatlansága miatt azonban ez a széles paletta a díjcsomag kiválasztása pillanatáig érdekes, hiszen a későbbiekben nagyon ritka a tarifacsomag váltás.

A csupán három magyarországi mobilszolgáltató akkora mennyiségű tarifakonstrukciót zúdít meglévő, vagy leendő ügyfeleire, ami nagyon nehezen áttekinthető. Az előfizetéses, feltöltő kártyás, valamint az üzleti ügyfelek számára kínált díjtáblázatok alapján, Magyarországon a telefonálni kívánó ügyfél pontosan 109 különböző díjcsomagból választhat.

Ez a szám külföldön sem alakul másképp, az Egyesült Királyságban a Vodafone még a magyar piacon igénybe vehető 29 díjcsomagnál is több választási lehetőséget nyújt. A T-Mobile németországi tarifacsomagjai nagyrészt megegyeznek a Magyarországon kínáltakkal, a Pannon anyavállalata a norvég Telenor, azonban lényegesen kevesebb, áttekinthetőbb díjcsomagot kínál norvég ügyfeleinek.

A helyzet pikantériáját csak növeli, hogy mindegyik szolgáltatónál vannak még mindig olyan tarifa konstrukciók, ahol külön díjtétel vonatkozik a hálózaton belüli és kívüli hívásokra. Ez komoly aggodalmat kelthet, hiszen a szabad számhordozás miatt a hívó félnek fogalma sem lehet arról, hogy melyik hálózatba telefonál, s így mennyit fizet az adott beszélgetésért. Ez a körülmény azonban nem feltétlenül foglalkoztatja a szolgáltatókat, hiszen az ügyfeleik nagy részét a szerződés megkötése után egyáltalán nem érdeklik a percdíjak, illetve a rá vonatkozó tarifák esetleges változásai. Nagyon alacsony ezért a tarifacsomag-váltók száma, illetve kimutatható egy viszonylag nagyarányú érdektelenség a folytatott beszélgetések díjaival kapcsolatban.

A nemes szándék egyértelmű, a szolgáltatók minden ügyfelük telefonálási szokásának megfelelő díjcsomagot akarnak kialakítani, ami azonban oda vezet, hogy egy nagyon nehezen áttekinthető, bonyolult termékpalettát tárnak a felhasználók elé. Az ügyfelek „tarifa-rugalmatlansága” miatt azonban ez a törekvés túlzottnak tűnhet.

Tény, hogy a magyarországi piacon csupán három szolgáltató van jelen, külföldön, ahol akár 5-6 cég tarifái közül választhatnak az ügyfelek, még szerteágazóbb a kínálat.

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